1. SHIPPING POLICY
You can trust that your order will be quickly processed and safely delivered.
Items in stock will typically ship out in 2-7 business days.
a. Shipping Charges
Our shipping charges are determined by the weight of your order.
All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout.
We ship via UPS or EMS, depends on package size and weight.
(for our shipping rates, please check below)
b. International and Interior Orders
We are happy to offer shipping to anywhere in the world.
When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
2. PAYMENT POLICY
a. Payment methods
We accept Pay-Pal and all Credit Cards. All orders are subject to final verification and approval.
Each order will be security checked, verified and confirmed before shipment. All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyer’s financial institution.
You will be notified via email in regards to your shipment.
b. Prepayment policy
All orders must be prepaid.
There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.
c. Payment - tax
All costs on Gabrielirubin.co.il are without tax.
If you order and wish to pick up the purchase from out store or wish it to be shipped in Israel. The tax will be added to the cost of the item. At the store you can receive a tax return form to get the difference back at the Air port (according to Israeli customs laws).
3. RETURN AND EXCHANGE POLICY
Our goal is to ensure your complete satisfaction with your purchase.
If you are not satisfied with our products, you can exchange them. To proceed with the exchange correctly, please, contact us via our contact information and explain the matters of your situation.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
If you are dissatisfied with your order for any reason, you can return your items for exchange.
Any claims for damaged order or missing items must be received within 2 business days of receipt of package.
In case following conditions are not met, gabrielirubin.co.il reserves the right to charge 15% restocking fee or refuse the return.
- items and packaging must be received in new condition
- the original manufacture’s packaging must not be damaged
- packaging must include all original items.
- return package must include copy the original invoice or sale receipt
Before returning package you need to contact Gabrielirubin.Co.il to receive Return Authorization. You can use phone number listed below or e-mail us.
a. Out-off stock items
Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs.
If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.
If only part of your order is missing, refunds will be issued accordingly (for the cancelled item(s)).
If you would like to cancel your order, you can do so provided that the following has not occurred:
- the order been shipped
- the studio has started working on your order
(If you think you might be canceling, you must inform us in advance)
Shipping rates move between 25$ - 95$ according to weight and number of items. (for more than 2 heavy items, the shipping rate can increase).
Ori Gabrieli, 6 Yoel Salomon St. Jerusalem, 94633, Israel
Gabrieli, 1 Mazal Dagim St. Old Jaffa, Israel
WEBSITE : http://www.GABRIELIrubin.co.il